The website and service-request terms for using Lovett Plumbing online forms, scheduling tools, estimates, communications, and plumbing services.
These Terms & Conditions apply to your use of this website and to online requests for information, estimates, scheduling, or plumbing service from Lovett Plumbing. By using this website or submitting a request, you agree to these Terms.
These Terms do not replace a written estimate, proposal, invoice, work authorization, warranty document, or signed service agreement. If one of those documents conflicts with these Terms, the more specific written service document controls for that job.
This website is provided for general information, service requests, scheduling, and customer communication. You agree not to misuse the website, attempt unauthorized access, interfere with site security, submit false information, or use the site for unlawful purposes.
Submitting a form, using the online scheduler, calling our team, or sending a message does not guarantee appointment availability, pricing, or acceptance of a job. Service timing depends on technician availability, location, emergency demand, weather, access, parts, permits, and other field conditions.
Estimates are based on the information available at the time they are prepared. Final pricing may change if the scope, site conditions, access, materials, code requirements, or customer requests change. Work begins only after appropriate authorization.
Lovett Plumbing offers 24/7 emergency plumbing response, but response times vary by location, call volume, technician availability, weather, and the nature of the emergency. For active flooding, sewage backup, gas odor, electrical hazards, or any immediate safety risk, contact the appropriate emergency utility or public safety provider first.
You are responsible for providing accurate contact and property information, safe access to the work area, permission to perform authorized work, and disclosure of known hazards, prior repairs, concealed conditions, animals, parking restrictions, HOA rules, or access limitations that may affect the job.
You are also responsible for securing valuables, clearing access where reasonable, and ensuring that an authorized adult is available when required for decisions, access, approvals, or payment.
Payment terms are provided in the applicable estimate, invoice, or service agreement. Amounts due must be paid as agreed. Late, failed, disputed, or reversed payments may result in additional collection activity to the extent allowed by law.
If you need to cancel or reschedule, contact Lovett Plumbing as soon as possible. Cancellation, diagnostic, dispatch, after-hours, or minimum service charges may apply when disclosed or allowed by the applicable service terms.
Some plumbing work may require permits, inspections, utility coordination, or code-related changes. Existing plumbing conditions, hidden damage, non-code-compliant prior work, corrosion, inaccessible piping, underground conditions, or structural issues can affect scope, timing, and cost.
Lovett Plumbing stands behind its workmanship. When applicable, our residential plumbing workmanship warranty is described in the estimate, invoice, warranty document, or service agreement for the job. Manufacturer warranties for fixtures, equipment, appliances, materials, or parts are separate from Lovett Plumbing workmanship coverage.
Warranty coverage does not apply to misuse, abuse, neglect, unrelated failures, customer-supplied materials, pre-existing conditions, concealed damage, acts of nature, improper maintenance, third-party work, or conditions outside the scope of our authorized work unless expressly stated in writing.
Website content is for general informational purposes only and is not a substitute for an on-site inspection by a qualified plumbing professional. Plumbing systems vary by property, code jurisdiction, age, materials, and condition. Do not rely on website content as a diagnosis or safety instruction for an active emergency.
This website may include online scheduling tools, maps, social media links, embedded scripts, spam-prevention tools, and links to third-party websites. Lovett Plumbing is not responsible for third-party websites, tools, content, availability, privacy practices, or terms.
The text, design, images, logos, graphics, and other materials on this website are owned by or licensed to Lovett Plumbing unless otherwise stated. You may not copy, reproduce, distribute, or create derivative works from this website without permission, except for normal personal use related to evaluating or requesting service.
To the fullest extent allowed by law, this website is provided as is and as available. Lovett Plumbing does not guarantee that the website will be uninterrupted, error-free, or free of harmful components. To the fullest extent allowed by law, Lovett Plumbing is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use or inability to use the website.
These Terms are governed by the laws of Oregon, without regard to conflict-of-law rules, except where another state's laws or consumer protection rules apply to work performed outside Oregon.
We may update these Terms from time to time. The updated version will be posted on this page with a new last updated date. Continued use of the website after updates means you accept the updated Terms.
Questions about these Terms can be directed to Lovett Plumbing at info@lovettplumbing.com, 503.737.8423, or 6920 NE 42nd Ave, Portland, OR 97218.
