How Lovett Plumbing collects, uses, and protects information when you request service, schedule online, call our team, or use this website.
This Privacy Policy explains how Lovett Plumbing collects, uses, shares, and protects personal information when you visit this website, request plumbing service, call our team, use our online scheduling tools, or otherwise communicate with us.
Lovett Plumbing serves homeowners across the Portland metro area, the Willamette Valley, and Southwest Washington. You can contact us at 503.737.8423, info@lovettplumbing.com, or 6920 NE 42nd Ave, Portland, OR 97218.
We collect information you choose to provide and information generated by normal website and service activity. This may include:
We use personal information to respond to requests, schedule and dispatch service, prepare estimates, perform plumbing work, process payments, send appointment and service updates, provide customer support, improve our website and operations, prevent spam or fraud, maintain security, and comply with legal or insurance obligations.
We may share information with Lovett Plumbing team members, technicians, dispatchers, and service providers who help us operate the business. These providers may include website hosting, online scheduling and customer management systems, email and phone tools, payment processors, analytics providers, spam-prevention tools such as reCAPTCHA, professional advisors, insurers, and similar business support vendors.
We may also disclose information if required by law, to protect our rights or safety, to investigate misuse of the website, or in connection with a business transaction such as a merger, acquisition, or asset transfer. We do not sell personal information for money.
Our website may use cookies, embedded scripts, analytics tools, online scheduling tools, maps, social media links, and spam-prevention services. These tools help the site function, help us understand website performance, and make it easier to request service. Third-party websites and tools have their own privacy practices, and we encourage you to review their policies.
When you submit a form, call us, schedule service, or provide contact information, you authorize Lovett Plumbing to contact you about your request by phone, email, or text. Message and data rates may apply. You can ask us to stop non-essential marketing messages, but we may still send transactional messages related to active service, estimates, invoices, warranties, or safety issues.
We keep personal information for as long as reasonably needed for the purposes described in this Policy, including service history, warranty support, legal compliance, accounting, insurance, and business recordkeeping. We use reasonable administrative, technical, and physical safeguards to protect information, but no website, network, or storage system can be guaranteed to be completely secure.
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, safety, warranty, accounting, and operational limits. Depending on where you live, state privacy laws may provide additional rights. We will respond to verifiable privacy requests as required by applicable law.
You can control cookies through your browser settings. You can unsubscribe from marketing emails using the instructions in those messages, and you can contact us directly for help with communication preferences.
This website and our plumbing services are intended for adults and property decision-makers. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.
For privacy questions or requests, contact Lovett Plumbing at info@lovettplumbing.com, call 503.737.8423, or write to 6920 NE 42nd Ave, Portland, OR 97218.
